Xylm Intelligence Private Limited ("Xylm", "we", "us") respects your privacy and is committed to protecting personal data. This Privacy Policy explains what data we collect, how we use it, and the rights you have over it.
1. Data we collect
- Contact data: name, business email, company, role, and message content when you submit our contact form or book a strategy call.
- Usage data: pages visited, referring URL, device and browser type. We use privacy-friendly analytics that do not set cookies or track individuals.
- Engagement data: information shared with us by clients during paid engagements, governed by separate contractual agreements and NDAs.
2. How we use data
- To respond to enquiries and schedule strategy calls.
- To deliver and improve our services under signed engagement agreements.
- To send service-related communications (we do not send unsolicited marketing).
- To meet legal, regulatory, and audit obligations.
3. Legal bases (GDPR)
We process personal data on the basis of legitimate interest (responding to your enquiry), contract performance (delivering engagements), and legal obligation (record-keeping and compliance).
4. Data sharing
We do not sell personal data. We share data only with vetted sub-processors strictly necessary for service delivery (e.g. cloud hosting, email infrastructure) under written data-processing agreements.
5. International transfers
Where data is transferred outside your region, we rely on standard contractual clauses and equivalent safeguards. Client engagement data is deployed in the region agreed in each contract.
6. Retention
Contact-form submissions are retained for up to 24 months unless a longer period is required by law or by an active engagement. Engagement data is retained per the terms of each client agreement.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to certain processing. To exercise any of these rights, contact us at the email below.
8. Security
We apply least-privilege access controls, encryption in transit, encrypted storage, and audit logging across our infrastructure. We never store client production credentials outside the systems they belong to.
9. Contact
For privacy enquiries, email privacy@xylm.in or write to Xylm Intelligence Private Limited, 002 Bluebell, Oshiwara, Andheri West, Mumbai, India.